Tools for the conversation before the conversation.

Focused resources for managers who need to prepare, frame and improve important conversations without turning the work into a theory exercise.

Feedback

Feedback Framer

You need to give feedback, but your notes are either too blunt, too vague or too full of judgement. The conversation matters, so the wording needs care.

View tool guide Launch Feedback Framer

Feedback Framer

Structured preparation

Situation: What is the context?
Observation: What have you observed?
Impact: What effect has this had?
Next step: What needs to happen now?
Support: What help is available?

Keep the wording fair, specific and useful.

Coaching

Coaching Question Bank

You want to help someone think, but the conversation could easily become advice, rescue or interrogation. You need a better opening question.

View tool guide Open Coaching Question Bank

Question Bank

Clarify

What is the real issue here?

Explore

What have you already tried?

Move forward

What would make this easier to move forward?

Teams

TeamInsight Revealer

The team sounds aligned, but important assumptions may be sitting under the surface. You need a calmer way to test what people know, expect and worry about.

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Assumptions map

Shared decision

Known

Assumed

Unclear

Risk to check